24-hour residential servicees

Our 24-hour CQC-registered services are for people aged 18 years and over who are recovering from severe mental distress. Individuals are offered round-the-clock practical and emotional support by an experienced team of recovery workers.

Each person is supported to set their own personal recovery goals and to work towards achieving them, with help tailored to meet each individual’s needs. Staff work with residents to develop tools to manage their mental health and improve their wellbeing. This is offered alongside practical support with the tasks of daily living, such as preparing meals, managing finances and personal care.

We focus on supporting individuals to improve their wellbeing by reconnecting with their community, reducing isolation and building informal support networks. This can involve support to access and utilise local facilities, socialise, develop hobbies and friendships and participate in activities and groups.

We work with people to help them build their futures and achieve their aspirations through supporting them to access training, volunteering and employment opportunities.

Once someone feels ready to move on to more independent living, staff will work with them to find and transfer to appropriate accommodation for them. For example, some people living in our 24-hour services move to supported accommodation settings, or directly to their own flat.

Holding Hands